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NAVIGATING COVID-19

Resources

United Way of Olmsted County

HERE ARE FIVE THINGS YOU CAN DO TO FIGHT IN THE FACE OF COVID-19:

Direct people to 211

If you or someone you know needs help, or just looking for a source of reliable information of resources available, please tell them about United Way’s 211.

211 is a free and confidential service that connects thousands of local residents to help 24/7/365 in multiple languages. Residents across Minnesota can call 211 or 1(800)543-7709 for some cell phone providers, or visit www.211unitedway.org.

Each state across the United States runs their own 211 with information specific to each community across the state. If you see other numbers listed on social media, please remember to call the 211 number associated with your state.

To find information specific to your area: you can call 211, text your zip code to 898-211 or visit the website and chat with a specialist online at www.211.org

During times of crisis Minnesota 211:

Leverages its existing communication infrastructure of statewide call coverage, a statewide database of over 40,000 resources to efficiently provide timely, relevant, and accurate information to callers.

Credentialed staff provide live coverage 24 hours a day, 7 days a week, with multi-lingual access.

Tracks and documents all requests for resources and services.

Extends, augments, and supports other city, county, and state systems capacity, diverting unnecessary calls away from emergency responders.

Provides an easy to remember number for immediate access to information anywhere in the state, reducing confusion and the need for a plethora of 800 numbers.

Collaborates with other local and national information and referral programs and hotlines.

Prioritizes accurate information by using its dedicated/full-time resource database team members to stay on top of ever-changing updates.

If you know someone who is struggling, or just looking for a source of reliable information, tell them to call 211 or 1(800)543-7709 for some cell phone carriers. Residents across Minnesota can call 211, text your zip code to 898-211 or visit our website and chat with a specialist online at www.211unitedway.org.

For information and updates specific to coronavirus, you can text MNCOVID to 898-211.

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